Repeat prescriptions
Order through the NHS App any time. Allow 3 to 5 working days before collecting from your pharmacy.
On this page
Order a repeat prescription
- NHS App or NHS website (quickest): order any time, see what you ordered and track its progress. Set up the NHS App
- MARA online request: Monday to Friday, 8am to 6:30pm. Start with MARA
- Paper slip: tick the items and hand it in at reception, Monday to Friday, 8am to 6:30pm.
Choose your pharmacy
Your prescription is sent electronically to the pharmacy you choose (your nominated pharmacy), so there's no paper to collect from us. You can change it at any time in the NHS App, at any pharmacy, or with us.
How to nominate a pharmacy in the NHS App
Collecting
Your medicines are usually ready at the pharmacy 3 to 5 working days after you order. Please order in good time, especially before bank holidays.
Questions about your medicines
Your pharmacist can answer most questions about medicines, including ones you buy yourself. The NHS Medicines A to Z explains how medicines work and their side effects.
To speak to our prescriptions team, phone 01229 474526 after 10am.
Medication reviews
To prescribe safely, we review repeat medicines regularly. This may need a blood test, a check-up or a short online questionnaire. We'll contact you by text, message or phone when your review is due. Long-term condition reviews
Medicines we don't start for new patients
Following prescribing guidance, we don't start new patients on benzodiazepine sleeping tablets and sedatives, such as diazepam, lorazepam, temazepam, nitrazepam, oxazepam, loprazolam and lormetazepam.
If you already take one of these regularly, your doctor will talk with you about reducing it gradually and, where possible, stopping. Long-term use can harm your health.
Prescription charges
- Who can get free prescriptions
- Buy a prescription prepayment certificate (PPC)
- Buy an HRT prepayment certificate
Old or unused medicines
Take them to any pharmacy for safe disposal. Please don't bring them to the surgery, put them in the bin or flush them away.
Pharmacy First
Pharmacists can give advice on aches and pains, coughs, colds, flu, rashes, teething, red eye and tummy trouble. Many are open late and at weekends, and you don't need an appointment.
They can also assess and treat seven conditions, including prescribing medicine if needed. If you contact us about one of these, we may suggest the pharmacy as your quickest option.
| Condition | Who can be treated |
|---|---|
| Earache (acute otitis media) | 1 to 17 years |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
| Shingles | 18 years and over |
| Sinusitis | 12 years and over |
| Sore throat | 5 years and over |
| Uncomplicated urine infection | Women aged 16 to 64 |
Online-only (distance-selling) pharmacies don't offer consultations for earache. How your pharmacy can help