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Home › Our practice › Feedback

Tell us how we're doing

Every comment is read by the team. Compliments help morale; suggestions help us improve.

On this page
  1. Friends and Family Test
  2. Join our patient group
  3. Tell the CQC
  4. Not happy?

Friends and Family Test

After an appointment we send a short text asking how it went. We receive more than 100 replies a month, and most people rate us very good or good. We share every response with the team and act on suggestions.

Test build: this links to the current site's form until the new form is connected.

Join our patient group

Our virtual patient participation group gets the occasional short email survey. We'd like members of all ages and backgrounds, including young people, working people, retired people, carers and people with long-term conditions.

So we can check you're registered with us.

We won't reply to medical questions sent this way.

Test build: nothing was sent.

Tell the CQC

You can also share your experience with the Care Quality Commission.

Not happy?

Please tell us, and we'll put it right where we can. How to make a complaint