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Home › Online services

NHS App and online services

Order prescriptions, manage appointments and see your record, wherever you are.

On this page
  1. What you can do
  2. Set up the NHS App
  3. Messages from us
  4. Proxy access: helping someone else
  5. Problems?

What you can do

  • Book, check or cancel some appointments
  • Order repeat prescriptions
  • See your medicines, vaccinations and test results
  • See letters between us and other services, such as hospitals

Log in:

NHS App onlineAsk MARA

Set up the NHS App

  1. Create an NHS login. How to set up NHS login
  2. Prove who you are in the app so you get full access. Proving who you are
  3. Can't verify in the app? Bring photo ID to reception and we will confirm your identity.

Read more about getting your medical records.

Messages from us

We send messages by text or email using our clinical system, Medicus. A text contains a secure link, and you confirm your date of birth before you can read the message.

Switch on NHS App notifications so you are ready when we start sending messages through the app. If an app message isn't opened within 24 hours, we send a text instead.

Proxy access: helping someone else

As a parent, family member or carer, you may be able to use online services on someone else's behalf. We can set this up if you are both registered with us.

  1. Ask MARA for proxy access (an admin request), or collect a form from reception between 10am and 6pm.
  2. The patient (or a person with legal authority) gives consent.
  3. We check identities and link the accounts.

Once it's set up, you'll see their profile in your NHS App. About linked profiles

Problems?