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In an emergency

Call 999 if someone is seriously ill or injured and their life may be at risk.

On this page
  1. Call 999 for
  2. Urgent but not life-threatening
  3. Learn first aid

Call 999 for

Call 999, stay with the person, and follow the call handler's instructions.
  • Chest pain, especially heavy or crushing pain that may spread to the arm, neck or jaw
  • Severe difficulty breathing, or blue or grey lips
  • Signs of a stroke: face drooping, arm weakness, speech problems
  • Someone who is unconscious, or a baby or child who is floppy or hard to wake
  • A fit or seizure that doesn't stop, or a first fit
  • Heavy bleeding that won't stop
  • Serious head injury or road accident
  • A suspected overdose, especially if drowsy
  • A severe allergic reaction

NHS: when to call 999

Urgent but not life-threatening

Learn first aid

NHS first aid guide · British Red Cross first aid